Macromill CareNet Co., Ltd. (hereinafter referred to as “the Company”) contributes to society by providing information regarding the attitudes and behaviors of consumers, patients, and healthcare professionals to companies and organizations (including research institutions and medical institutions) through market research, public opinion polls, social surveys, surveys related to pharmaceuticals and medical devices, clinical trial surveys, and healthcare-related surveys (hereinafter collectively referred to as “Research, etc.”).

This Policy establishes guidelines for the Company to appropriately protect and manage the personal information of shareholders, business partners (including customers), job applicants, and employees (including former employees).

1. Appropriate Collection, Use, and Provision of Personal Information

We will collect personal information by clearly defining the purpose of use and doing so through proper and fair means. We will use personal information only to the extent necessary to achieve the stated purpose of use; if use exceeds this necessary scope, we will obtain the individual’s consent in advance. Furthermore, we will not handle personal information beyond the scope necessary to achieve the stated purpose of use and will take the necessary measures to ensure this. Additionally, except as otherwise provided in this Privacy Policy, the Company shall obtain the prior consent of the individual when providing personal information to a third party.

2. Security Management of Personal Information

We will prevent and rectify unauthorized access to personal information, as well as the loss, destruction, alteration, and leakage of personal information, and will implement organizational, personnel, physical, and technical security measures against these risks.

3. Compliance with Laws, Regulations, and Other Standards Regarding Personal Information Protection

In carrying out operations involving the handling of personal information, we will act in compliance with domestic laws and regulations regarding the protection of personal information, guidelines established by regulatory authorities, and other relevant standards.

4. Handling of Complaints and Inquiries

For inquiries or complaints regarding our handling of personal information, please contact the office listed below (Inquiries and Complaints Desk).

<Inquiries Regarding the Handling of Personal Information>

Macromill CareNet Co., Ltd. Personal Information Consultation Desk
11th Floor, Shinagawa East One Tower, 2-16-1 Konan, Minato-ku, Tokyo 108-0075
*Click here for the inquiry form.

Personal Information Protection Officer: Kennosuke Soga

Contact: contact@macromillcarenet.jp

Furthermore, regarding Retained Personal Data, we will respond without delay to requests from the individual or their authorized representative for notification of the purpose of use, disclosure, corrections, etc. (correction, addition, or deletion of content), suspension of use, etc. (suspension of use, erasure, and suspension of provision to third parties), and disclosure of records of provision to third parties.

We will ensure that our officers and employees fully understand the spirit and intent of this Privacy Policy and will strive to protect personal information by exercising the utmost care in the performance of their daily duties.

5. Changes to the Privacy Policy

We may amend this Privacy Policy in response to revisions to laws and regulations, operational necessities, or other circumstances. In such cases, we will notify the public through appropriate means.

July 1, 2026 (Enacted)

11th Floor, Shinagawa East One Tower, 2-16-1 Konan, Minato-ku, Tokyo
Macromill CareNet Co., Ltd.
Shigeji Tokuda, President and CEO